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Returns Policy

 

Due to the intimate nature of wearing a wrist watch, we ask that upon receipt you inspect the watch thoroughly to make sure you are happy with your purchase. Should the purchase not meet your requirements or you are unhappy with the product please make us aware within 48 hours of receiving the watch. We ask that you do not wear the watch until you are happy to keep it; this is purely for hygiene reasons.  

 

If you decide you do not want the watch, you then have 14 days from receipt to return the watch for a refund. The watch must be in the original packaging, and the condition of the item(s) must be unchanged. We strongly recommend that any item(s) returned have the appropriate insurance.  

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Items that have been worn, adjusted or personalised will only be eligible for a refund if the item is faulty. In the unlikely event that an item be damaged in transit, or the item received is not the item ordered, we will provide you with a full refund including the postage cost to return the package to us. This will be following receipt of the watch back to us.

 

To instigate a return please contact us, we will promptly reply with the return address. 

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